SIAM Quick-Start Package – Multi-Supplier Governance in 6 Weeks
Managing 3 or more IT suppliers? Unclear responsibilities? Duplicate work?
SIAM (Service Integration and Management) solves this. Our Quick-Start Package implements SIAM governance in 6–8 weeks, including: Service Integrator role setup, supplier onboarding, performance dashboards, and contract templates.
What is SIAM?
SIAM = Service Integration and Management. A governance model where a single party (Service Integrator) coordinates all IT suppliers on behalf of the client. Result: Unified IT service delivery, no overlaps, clear demarcation.
When to use SIAM?
- 3+ external IT suppliers (MSP, Cloud, Network, Security)
- Unclear responsibilities (“not my scope”)
- Duplicate work between suppliers
- No unified reporting
- Ticket ping-pong between parties
What We Do
- SIAM governance model design
- Service Integrator role definition (tasks, responsibilities)
- Supplier onboarding process (intake, tooling, agreements)
- Performance dashboards (KPIs per supplier)
- Contract review templates (SIAM clauses)
- Demarcation matrix (who does what)
- Escalation procedures
- 2-day kickoff workshop (all suppliers)
Pricing Plan
- Typical